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PABX & Telephone Systems

Digital PBX System
PBX stands for Private Branch Exchange. It as an internal telephone network of a business or other entity. PBX phone system users can communicate with one another over the phone via internal lines, and make and receive external calls as well. A PBX phone system usually delivers business telephony features such as call forwarding, call transfer, call queue, auto-attendant, voicemail, etc. PBX systems operate by using either VoIP (Voice Over Internet Protocol) or via analog or digital phone lines.
With a PBX phone system, the physical phone line coming into your business can be split into multiple lines, allowing you to support more telephones. Better yet, calls between users are free. A PBX system allows all departments of an organization to be reached from a single phone number. This saves the company money because it requires only a single phone line.
Analog PBX
Analog PBX relies on the traditional copper wiring of the PSTN–the same network landlines use–to facilitate calls via the POTS (Plain Old Telephone System.) Because they can’t make calls over the Internet, their features will be limited compared with the other options on this list. Expect little more than voicemail, call transfer, call hold, and basic call forwarding. Analog PBX was designed to make internal calling between employees free, and works only with landlines and desk phones. As the hardware/equipment must be housed in the office building/location where your employees work, no mobility is offered. Adding phone lines is a lengthy, expensive process requiring physically installing new wiring, wall jacks, and sometimes outlets–which is why most teams just upgrade to a hosted PBX or SIP trunk provider. Analog PBX systems are expected to be obsolete within ten years, so if you don’t currently use one, it’s likely not worth investing in now.
Reduce Telecommunication Costs
PBX systems remove the need for multiple phone lines and transfers, which reduces your overall expenses. They also allow businesses to save money by eliminating the need for a dedicated employee to answer the phone and transfer calls. Most importantly, they easily expand with the size of your company, meaning that most installation costs are a one-time fee.
Modern PBX systems provide all of the familiar telephone functions for businesses like customized greetings, dial-by-extension directories and call transfer and forwarding, but VoIP-integrated systems do it all, in most instances, for a cheaper price. It is important to take the size of your businesses, as well as how often employees will utilize the system, into account when choosing the right PBX system for you.
The Features of A PBX
Benefits of a PBX Phone System
Access to Additional VoIP Features
Increased Mobility
Ease of Use
On-site IP PBX System
A PBX (Private Branch Exchange) is a method of allowing a business’s telephone system to have one external number or line for the outside world that all of the internal lines access. The PBX provides a way for all of the lines to be connected together. Calls can be transferred and made within the organization without each telephone requiring its own individual outside line. Instead, each user will have their own 3- or 4-digit extension.
IP PBX, or Internet Protocol Private Branch Exchange, is a type of business phone system that uses VoIP to connect telephone calls to the public telephone network. IP PBX systems can be cloud based, or a hybrid of a cloud-based phone system and an on-premise PBX system.
Switching to IP PBX software is a smart move for a lot of companies, those both looking to buy a new office phone system or replace their current one.
It is now possible to have an IP PBX, which means having a PBX that uses the much more affordable VoIP services. This is because IP PBX (Internet Protocol Private Branch Exchange) is based around software (the software provides all of the PBX features) as opposed to having to purchase expensive PBX hardware. An IP PBX connects a PBX server with VoIP phones, providing the benefits of both call distribution and multi-device integration. Calls on an IP PBX system can be routed to different locations and devices all at the same time, as long as those devices and VoIP users are registered in the VoIP server.
This is one of the main differences of an IP PBX versus the traditional phone system. The IP PBX has no physical boundaries, as it connects to devices via the internet. This provides the added functionality of being able to use mobile devices, which is crucial for employees today.
Reasons to Switch to an IP PBX
Benefits for On-site PBX
Hybrid PBX System
Hybrid PBX the best of both worlds for your company. This type of telephony combines the features of VoIP phones into traditional PBX systems by connecting the internal users with a Basic Rate Interface (BRI) or Primary Rate Interface (PRI). This enables PBX systems to perform external communications alongside their standard internal communications.
A typical Hybrid PBX device will have space for many IP extensions to connect to the VoIP phones at your office. You should be able to spot a few telephone jacks, Ethernet cable slots, LAN and WAN ports to set up the hybrid device. A Hybrid PBX system is light years ahead of a simple PBX system across various aspects. Whether you’re a small business or a large corporation, a Hybrid PBX is extremely beneficial for businesses looking to cut costs and improve efficiency. A Hybrid PBX has the same benefits as a Hosted system, but with the reliability of a traditional PBX. It also has a cost benefit too.
Reasons to buy a Hybrid PBX are
Equipment uniformity
Call Management
Call Recording
Hybrid Working
Software Upgrades
Benefits of Hybrid PBX
A hybrid PBX has the same excellent features that you would expect from VoIP services, including auto-attendant, hold queues, and call rules. It also allows SIP trunking, which means you can connect multiple channels to your PBX/PABX so you can make local or international calls over the Internet. If either the VoIP server or the legacy phone works, the hybrid PBX will automatically switch to the other network, preventing disruptions in operations.
One of the biggest advantages of having a hybrid PBX is simplified calls for businesses with secondary locations and remote offices. Calls from one office to another will go through the hybrid system, reducing (and even eliminating) long-distance charges. If your location is temporary (e.g., construction sites, Events), you may use cordless phones to connect to your hybrid PBX instead of using the building’s phone lines. Making the switch from traditional business phones to a hybrid system can be costly since you have to purchase and maintain an on-site phone system. But you’ll save more money along the way by owning your equipment instead of having a third party host your systems repeatedly.
Cloud-based PBX System
A cloud-based PBX is basically a phone system where the infrastructure isn’t physical (where both landlines and digital systems rely on physical servers to control and redirect calls). Instead, everything is online on the cloud. The main takeaway from this is that as long as you have internet you will have full access to all phone services you might need. This saves on any physical infrastructure you might need and ensures stable service as long as there’s an internet connection. On top of that, a cloud IP PBX will still offer an international connection despite being a local service, so you can count with great quality for all your calls.
Cloud-based PBX systems offer many more features and allow your business to grow exponentially. The advantages of call routing, voicemail and all the other features a cloud-based PBX system brings add a lot to the table. However, even beyond all the extra features there’s a lot to be gained from switching to it.
Reasons why Cloud PBX is the choice for businesses
Conferencing In The Cloud
With remote and hybrid working becoming a permanent fixture in our business lives, facilitating virtual meetings has never been more critical to business success. While traditional PBX can add conferencing as a component to enterprise telephony, it is usually limited to one number or user – a cloud phone, on the other hand, gives every user conferencing functionality. Additionally, the cloud phone adds video conference capabilities to ensure that the human touch is present in virtual meeting rooms.
The Cloud PBX brings a lot to the table. It improves communication in ways which was impossible with the traditional phone system. Mobility, flexibility, scalability, integration with other techs, remote access, collaboration, advanced features, better security, and much more completely changes the way we perceive communications in a business or office. And the best part is as the cost for this virtual phone system is less, even small businesses can easily opt for Cloud-based PBX.
Give your business the flexibility it needs to adapt to changing communications trends. Cloud PBX eliminates the need to maintain a traditional, physical infrastructure. With Ring over, you can scale on your terms, add all the business functionality you need, and create an agile communications system that keeps up with your business.

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